FAQ – Frequently Asked Questions
1. Can I use this software on a Mac?
Unfortunately, this software only runs on pc.
2. I have used the demo version and love it. After I make my purchase, will the “Save” button on the demo version get “activated”?
No. You must close and delete the demo version from your computer after you make your payment. After you make your payment, you must “Wait” to get redirected to the “Pro Version” download page. Then proceed to download our Pro version. Only the pro version will allow you to save emails. If you don’t get redirected, please send us an email using our contact form and include your paypal receipt. Please allow 12 to 24 hours for us to respond. (We may live in different time zones.)
3. How can this software extract emails?
Based on your search, it will find email addresses in google that are associated to a post that matches your targeted search term.
4. Is this software legal?
This software is 100% legal and does not break any terms of service agreements with any company.
5. Is this software considered spam?
Extracting emails is not considered spam. In fact, even if you use a mass emailing software to send an email blast, as long as you add a physical address below each of the emails you send out, and you add an unsubscribe link to each one of your emails, your email campaign will be considered CAN-SPAM COMPLIANT.
6. I get error messages when I use this software, what does that mean?
Most of the time, the error message you get will mean that google has basically run out of searches to display for your search term. To test this, simply open any browser and search for your search term. You will not get an error, but you will run out of pages to display just like you did while using the software. For any other error messages, please refer to our troubleshooting guide, or contact support.
7. Can I get a refund?
We offer a demo version so that you can try before you buy. The pro version functions in the exact same way as the demo version except it has the added ability to “SAVE” your extracted emails. Unfortunately, due to the nature of digital products, we cannot offer a refund since you had the ability to try our software before you made a purchasing decision.
8. Will I be 100% satisfied?
Yes. Test drive our demo version absolutely free and you will see for yourself the unlimited potential that this software has.
9. For how long is my software license good for?
Your software license is good for life.
10. Can I install this on more than 1 pc?
Yes. Feel free to install this software on more than 1 pc and take advantage of what our software has to offer.